City’s e-Services portal unavailable this weekend due to necessary maintenance
14 October 2022
The e-Services portal will be unavailable from 17:00 on Friday, 14 October until 07:00 on Monday, 17 October 2022 due to necessary maintenance.
The following services will be affected:
- Careers (the closing dates of the job adverts that would’ve closed this weekend will be extended)
- Debt Management Collections
- Development Management
- E-Billing
- E-Procurement
- Events Permitting
- Facilities Booking
- Informal Trading Bays (ITPS) - Informal Trading Permit Solution
- Municipal Accounts: Account Statements, Smartmeter
- Online rebates
- Online service requests
- Online Valuation Objections
- Rates Clearance
- Vehicle Licensing
- Work Order Management
You will not be able to log any service requests online via the e-Services portal for this period. Please use these channels instead to log service requests:
- Email contact.us@capetown.gov.za with all service requests
- Call the 24-hour Customer Relations Centre on 0860 103 089 with all service requests
- Email account queries to accounts@capetown.gov.za
- WhatsApp 060 018 1505 for all water-related queries
- SMS to 31373 for all water faults
- SMS to 31220 for all electricity faults
You will receive a reference number as per usual.
We apologise for the inconvenience.
Published by:
City of Cape Town, Media Office
